Quality Assurance Supervisor

Posted Date 2 months ago(7/16/2021 3:38 PM)
Requisition ID
# of Openings
Job Locations
Quality Assurance

About Us

T. Marzetti Company, a wholly owned subsidiary of Lancaster Colony Corporation (NASDAQ: LANC), is a manufacturer and marketer of specialty food products for the retail and foodservice markets. Our retail brands include Marzetti®, New York Bakery™, Sister Schubert’s®, Reames®, Flatout®, Angelic Bakehouse®, and Bantam Bagels®, in addition to exclusive license agreements for Olive Garden® dressings, Chick-fil-A® sauces and Buffalo Wild Wings® sauces. Our foodservice business supplies many of the top restaurant chains in the United States.


At T. Marzetti, our mission is to be The Better Food Company: Better people, that make better products, in a better corporate culture, that work in unison to make the world a better place. Led by our purpose, To Nourish Growth with All that We Do, our more than 3,000 team members are dedicated to innovative and quality products as well as superior service and value for our customers.


You know our products, you have probably purchased many!! Join the company leading the way in consumer packaged goods…T. Marzetti Company!!


When you join the T. Marzetti Company, you’re joining a trustworthy and proud organization that recognizes people are our greatest asset.  In our plants, you’ll have an opportunity to work for an industry leader in consumer packaged goods.


With our company, you get work life balance, inviting and fun culture, attractive and competitive compensation and benefits package, career opportunities, and more. NOW is the time to join The Better Food Company!!


T. Marzetti Company is looking for someone to conduct quality assurance audits of plant production facilities assuring company, customer and government standards are maintained and product integrity is preserved for each product produced. Consult with plant management to resolve quality, production and efficiency problems and functions as an information source to various plant departments when special and critical quality issues occur.


Essential Functions/Primary Responsibilities:

  • Confirms that plant audit procedures are properly executed and assigned work schedules are maintained.
  • Determines overall plant product quality by conducting and evaluating various product sampling tests and tests related
    to raw materials/ingredients and packaging.
  • Informs plant management of progress of failures in daily production and any other matters that may affect the plant efficiency and/or the company.
  • Resolves major quality problems at plant production facilities, warehouses and market areas as required.
  • Evaluates and takes corrective action when necessary with regard to product date coding and trade age management at all assigned levels of product movement.
  • Trains and instructs plant personnel in recommended quality control testing, equipment sanitation and general housekeeping practices, and audits, confirms, and ensures these procedures are being maintained.
  • Consults with plant management on operational procedures to improve overall production efficiency.
  • Reviews plant evaluations with plant management, makes appropriate recommendations and establishes timetable
    for improvement and corrections.
  • Conducts audits in all areas of quality production.
  • Prepares plant evaluation reports and submits them to the Quality Assurance Manager.
  • Communicates effectively – verbally & in writing – to employees, Management, customers and vendors
  • Oversees the HAACP and pest control programs.
  • Coordinates new product development and plant introduction.
  • Assists in the development of special department projects in conjunction with the Quality Assurance Manager.
  • Other duties/responsibilities as assigned by management.

Supervisory Responsibility:


Directly supervises 6-8 Quality Assurance Analysts and QA support staff. Supervisory responsibilities include interviewing, hiring, training, scheduling, appraising and terminating employees; planning assigning and directing work; rewarding and disciplining employees; addressing complaints/grievances and resolving problems.


  • A minimum of 2+ years of experience in manufacturing quality assurance required, preferably in the food and beverage industry.
  • A BS or BA degree in chemistry, biology, microbiology, food science or a related field required.
  • Must have the ability to effectively communicate to employees, other members of the cross-functional plant team, customers, and vendors – both verbally, and in writing.
  • Must be dependable and flexible to support dynamic business needs and 24/7 plant operations, as required.
  • Strong working knowledge of HACCP, food safety management systems, pest control, microbiology, sanitation, and GFSI compliance required.
  • Ability to effectively lead, coach, and develop team members required.  
  • Training certifications in the following areas preferred:  PCQI, HACCP (16-Hour), Better Process Control School, Internal Auditor Training (FSSC22000/ISO, BRC)
  • Prior experience handling third-party audits, customer audits, and regulatory inspections (FDA/USDA) preferred.


Working Conditions/Environment

Work in a laboratory and manufacturing environment where the employee is regularly required to speak, read, sit, stand, walk, reach, lift, grasp, and bend. Requires some lifting of moderately heavy items such as test equipment and product cases. The employee is regularly exposed to moving machines and handling of hazardous testing and sanitation chemicals. The noise level in the lab is moderate and loud in the plant.  Hairnets, beardnets (if facial hair exists), earplugs, safety glasses and steel-toed / slip resistant shoes are required in the plant in accordance with company GMP and safety standards.

Cultivate Your Career

At T. Marzetti, we are committed to providing an environment of mutual respect for everyone. We strongly encourage veterans, women, people of color, people with disabilities, and LGBTQ individuals to apply. As an equal opportunity employer, we will consider all qualified applicants without discrimination on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, disability, genetic information, or any other characteristic protected by applicable law.


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